Fundamentals of Communication

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Across
  1. 3. includes the three dimensions competence, trustworthiness, and dynamism
  2. 6. the type of speaking used to teach an audience something using objective factual information
  3. 8. the bad listening practice where people pay attention in order to attack something that the listener says
  4. 11. the second step in the listening process
  5. 13. the process of blocking out unimportant and distracting thoughts is called mental _________
  6. 14. requires short and long-term memory
  7. 15. the process of generating meaning through verbal and non-verbal signals
  8. 16. the logic of an argument
Down
  1. 1. gestures that have a specific agreed-on meaning
  2. 2. the type pf motivation used to imply that following the speaker's advice will lead to good results
  3. 4. the type of listening focussed on evaluating or analyzing a message
  4. 5. the step in the listening process where we take in information
  5. 7. a person who analyzes the content of a message is a ______-oriented listener
  6. 9. judging the credibility, completeness, and worth of something
  7. 10. communication that indicates attention or a lack of attention
  8. 12. refers to emotional appeals