GCAL Crossword

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Across
  1. 2. Collaborative steps identified to ensure safety
  2. 5. Mobile crisis cannot be sent to this location
  3. 7. BHL Founder
  4. 9. Behavioral Health Centers (over 20) across the state with a comprehensive array of community-based outpatient and crisis services.
  5. 12. Allows 24/7 walk in for people needing urgent care
  6. 16. Safe setting calls
  7. 17. Primary presentation for substance abuse.
  8. 20. Implemented in September 2023
  9. 21. Calling 911
  10. 22. Messaging platform used universally throughout GCAL
  11. 23. Email should be checked this many times in a shift
Down
  1. 1. Helpful guide for processing calls
  2. 3. Questions to better understand current circumstances
  3. 4. For people who "Just want to talk"
  4. 6. Legal right to confidentiality
  5. 8. Warm support, active listening, empathy, etc.
  6. 10. Legal statement provided to callers at the beginning of the call
  7. 11. State agency that BHL holds contract for GCAL with
  8. 13. Processes community setting calls
  9. 14. Team of two people that assess callers in the community
  10. 15. jails/hospitals
  11. 18. "I should call out _ hours before my shift starts"
  12. 19. Questions to determine current safety