GLR

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Across
  1. 2. to cancel a check or ach
  2. 5. when a customer gets tricked into giving their info out
  3. 7. fbsw credit card servicer
  4. 8. 2% off secured consumer loans
  5. 10. customers are charged yearly
  6. 11. tweaker customer
  7. 14. the only kind of business we can do cash back on deposit
  8. 15. requires customers to keep a minimum balance and have two accounts for a higher interest
  9. 16. customers can call in to get their balance and make transfers
  10. 19. our favorite cleaner
  11. 21. company that supplies our huddles
Down
  1. 1. we allow customers to spend more money than they have as long as they pay the fee
  2. 2. what is filed when we email ctr a QAR
  3. 3. unauthorized charge
  4. 4. ach version of a dispute
  5. 6. current new account gift
  6. 9. company that makes our customer checks
  7. 12. broken knee
  8. 13. mathias back up
  9. 17. fbsw cfo
  10. 18. home improvement loan
  11. 20. must be completed before the 3pm daily cutoff