Good Customer Service

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Across
  1. 2. unhappy customer will tell...
  2. 6. your ears to understand the customers needs
  3. 7. a customer comes back more than once
  4. 8. to a specific group of customers
  5. 13. make these if you cant keep them
  6. 14. well you have performed
Down
  1. 1. must be this way for customers to tell you that they have a problem
  2. 3. type of customers you sell your product to
  3. 4. a dispute to please both the customer and the business
  4. 5. you must make the customer feel
  5. 9. offer this if you dont have a specific item in stock
  6. 10. the customer complains we must....
  7. 11. must have this to sell your product
  8. 12. are the staff customers
  9. 13. you must feel
  10. 14. happy customer will tell one of these