Goodwill Gift Cards

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Across
  1. 2. A tool to recover from bad service.
  2. 4. Interactions the guest has with us.
  3. 6. An order not yet paid for.
  4. 7. Items brought to your home.
Down
  1. 1. A card used as payment on an order.
  2. 3. A reason to issue a GWGC.
  3. 5. Generated by good customer relations.
  4. 8. In POS it shows an item was returned.