Governance & Compliance Awareness Month - Crossword Puzzles

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Across
  1. 2. You need to alert this person if there is any insider threat of non-compliance of PDPA
  2. 5. What is the name of CCC PDPA & PCI DSS ambassador? Clue : [Pinky] Humpty Dumpty sat on the wall
  3. 7. Approval refund LOA for amount RM5,000
  4. 11. What action need to be taken if customer facing PNR issue to ensure account will not get suspended non-payment?
  5. 12. Type of personal data
Down
  1. 1. Who has the rights to access his/ her own personal data?
  2. 3. Refund request to 3rd party, requestor to provide __________ letter from Astro account holder & Copy of 3rd party My Card
  3. 4. Document needed for refund request due to unauthorized transaction
  4. 6. Customer can submit supporting document for ID/Name amendment through this platform
  5. 8. Worldwide information security standard defined by card payment Industry
  6. 9. CSE is required to indicate the last _____ digit of customer credit card number upon updating the interaction notes in CRM for AUT.
  7. 10. Secret word/code used as security measure against unauthorize access to information