GPL Crossword

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Across
  1. 6. Customer pays the total balance
  2. 7. 3 banking business days, $30 fee, Account Service contacts
  3. 8. "Thank you for calling Great Plains Lending"
  4. 10. customer is need of changing Employer information
  5. 11. customer is need of changing Employer information
  6. 13. cci adv “I have not received my funds”
  7. 15. customer unable to reset password
  8. 18. cci adv “ Did you receive my documents?”
  9. 19. Process of removing the bad bank flag to allow deposit/withdraw from customers account
  10. 20. Agent is required to advise customer “can negatively effect future loans with GPL”
  11. 21. Application isnt finished
  12. 22. Customer must make arrangements by 5:00p ET, one business day prior to due date
  13. 23. The loan is approved and waiting on the customer to sign
  14. 25. customer reapplying for a new loan and there is a balance still owed on previous loan
  15. 27. Customer does not have an outstanding balance
Down
  1. 1. Customers loan is accepted and pending to receive funds, however customer enter wrong pay cycle and scheduled payments do not reflect the same schedule and pay dates.
  2. 2. verification document(s) has been received
  3. 3. cx has expressed concern wrong information is being reported to credit bureaus
  4. 4. Customer is eligible to reapply in 24 hours or 3 bank business days
  5. 5. cci adv “ I am in the process of filing for bankruptcy”
  6. 9. California customers are not eligible for these type of payments
  7. 12. Pre funding, account holder has not received first loan
  8. 14. loan is unsecured and is paid back in equal payments at fixed intervals
  9. 16. Application can be edited by the customer
  10. 17. cci adv “I need to make pymnt arrangements” acct is pastdue
  11. 24. Social Security Card, Drivers License, Bank Statement, Proof of Income
  12. 26. Date of Birth or ______________