ground and flight crew

12345678910
Across
  1. 3. managing on flight service and ensuring passengers have safe and comfortable flight
  2. 5. maintain and repair aircraft
  3. 8. includes selling tickets at the airport assigning seats for passengers
  4. 9. load and unload baggage and other cargo
Down
  1. 1. is second ranking in the hierarchical structure of the crew their qualifications allow them to assume the same function as the captain
  2. 2. includes tickets sales assisting customers with check in monitoring
  3. 4. looks after the needs of passengers and who see them chiefly as providers of customer service but their legal reason for being on board
  4. 6. ensures the safe and quick turn round and makes sure that it is cleaned cleaned and refuelled and loaded with luggage
  5. 7. managers the airline flight crew and is responsible for making all necessary decisions with his crew from preparing the flight
  6. 10. works at boarding gates and may include making boarding announcements and handling standby passengers