Habit 5

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Across
  1. 4. about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement.
  2. 6. free of deceit and untruthfulness; sincere.
  3. 8. feelings of pity and sorrow for someone else's misfortune
  4. 9. a way of communicating the speaker's feelings or beliefs.
  5. 10. watches body language, tone, and feeling reflected in someone's voice.
Down
  1. 1. the ability to understand and share the feelings of another
  2. 2. a relationship in which a person, thing, or idea is linked or associated with something else.
  3. 3. the process of communicating nonverbally through conscious or unconscious gestures and movements.
  4. 5. sympathetic pity and concern for the sufferings or misfortunes of others.
  5. 7. a line that marks the limits of an area; a dividing line.