Habit 5- Seek First to Understand, Then to be Understood.

123456789
Across
  1. 1. watches body language, tone, and feeling reflected in someone's voice.
  2. 6. sympathetic consciousness of others' distress
  3. 7. information about reactions to a product which is used as a basis for improvement.
  4. 9. feelings of pity or sorrow
Down
  1. 2. a way of communicating the speaker's feelings
  2. 3. a relationship in which a person, thing, or idea is linked or associated with something else.
  3. 4. the quality of being honest
  4. 5. the process of communicating nonverbally through conscious or unconscious gestures and movements.
  5. 8. the ability to understand and share the feelings of another.