Hays Cossword

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Across
  1. 4. The process in which you wait for customers to come into store and pop your head up
  2. 6. what values to we share at Hays?
  3. 7. To show amazing customer service we must be the what?
Down
  1. 1. The first step of the 5 steps to selling?
  2. 2. Who is the retail director?
  3. 3. How many seconds does it take to form a first impression?
  4. 5. What does the T stand for in SMART actions?