Health
Across
- 2. A communication style that avoids expressing needs or opinions.
- 5. Listening The act of fully concentrating, understanding, and responding during communication.
- 6. Statements that focus on the speaker’s feelings rather than blaming the listener.
- 8. Communication The transmission of messages without words, such as through body language.
- 10. A failure to understand something correctly.
- 13. The process of exchanging information between individuals
- 14. A communication style that confidently expresses needs and desires.
- 15. Information given in response to a message or action
- 16. A neutral person who helps others resolve a conflict.
Down
- 1. Process The steps involved in conveying a message effectively.
- 2. Mediation A conflict resolution process conducted by peers, rather than an authority figure.
- 3. A process where a neutral third party helps resolve a dispute.
- 4. The process of solving a problem or conflict.
- 7. A communication style where someone expresses negative feelings in an indirect way.
- 9. A discussion aimed at reaching an agreement.
- 11. A disagreement or clash between ideas, principles, or people.
- 12. An agreement or settlement where each side makes concessions.
- 14. A communication style characterized by hostility and dominance.