Health System Pharmacy Management

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Across
  1. 6. Graduates of ASHP’s Pharmacy Leadership Academy are eligible for this designation
  2. 7. An organizational value, to embrace a culture of reliability through better process design and accountability
  3. 9. Achieving goals in a _____ Based Care model requires a population health strategy
  4. 11. Defeat is not _____. [Same word] is when the leader lets defeat become final.
  5. 12. WFBH pharmacy department received an ASHP Best Practice Award in 2019 for the Implementation of a _____ Pharmacy Population Health Model at a Large Regional Health System
  6. 13. To change base metals, such as lead, into decay-immune gold and produce an elixir of longevity to cure disease and restore youth
  7. 15. Leaders must have a _____ _____ _____or constant sense of urgency versus being constantly busy and not really achieving actual results. Accepting outcomes that are less than perfect is the key to being productive in leadership.
  8. 20. Experiential leadership role over students or residents
  9. 23. A type of acute care pharmacy distribution model
  10. 24. Transitional and _____ Care
  11. 25. The ultimate test of leadership is the quality of those willing to be _____
  12. 28. _____ reduction improves financial margin
  13. 29. Abbreviation for the ASHP combined 2-year residency/master of science in health-system pharmacy administration and leadership program that provides residents with the knowledge, skills and experiences necessary to assume a variety of roles and leadership positions.
  14. 32. Every pharmacist is a “_____ L” leader in his or her practice or on his or her shift, whether this is recognized or acknowledged
  15. 33. As defined by the NCBOP, the type of pharmacy permit “issued by the Board to an applicant who wishes to render in an institutional setting pharmaceutical services not limited to scope and kind but to time and conditions under which such services are rendered.”
  16. 35. WFBH: A mission to _____. A mission to cure.
  17. 36. The power of a work group’s written vision and mission can be compared to a _____
  18. 37. Having a _____ _____ _____ is key when leading departments, working with staff, and solving problems
Down
  1. 1. In Andrea’s opinion, the most important role pharmacist’s play; for their patients as a pharmacist and for their employees as a leader
  2. 2. Creative _____ - when someone uses his or her unhappiness with the status quo to bring about change, regardless of the ridicule or barriers that may be encountered
  3. 3. “E” in FTE
  4. 4. The _____ _____Lecture Award was established in 1950 by the Michigan Society of Hospital Pharmacists to recognize individuals who have made outstanding contributions to health-system pharmacy. The award is given annually to an individual who has made significant contributions to health-system pharmacy, including sustained exemplary service, an outstanding single achievement, or a combination of accomplishments benefiting the profession and public health. The Award is considered to be the highest honor in health-system pharmacy
  5. 5. A nonclinical certification, Lean _____ _____
  6. 8. Abbreviation for the cooperative networks for independent pharmacies/organizations that negotiate contracts and aggregate buying and selling power to enhance their ability to compete in the pharmaceutical marketplace
  7. 10. Vision of the WFBH Pharmacy Enterprise is to provide _____ medication management to our patients
  8. 14. Pharmacist In _____
  9. 16. _____ generation to meet financial goals
  10. 17. Leaders must always be a first-rate version of _____ instead of a second-rate version of someone else
  11. 18. The key to _____ is consistently having multiple plans for achieving success, and never giving up
  12. 19. Table of _____ depicts a leadership structure
  13. 21. An organizational value, to demonstrate the highest standards of patient-centered care, education, research and operational effectiveness
  14. 22. URAC, ACHC and VIPPS are examples of pharmacy _____ for community and specialty pharmacies
  15. 26. Problems are _____ in disguise
  16. 27. Leadership is sharing one’s _____ with others, publishing, teaching, speaking at professional meetings, serving as a preceptor for students, and conducting residency programs
  17. 30. In order to achieve the strategic goal of prosperity, must create _____ business models
  18. 31. Net _____ Score survey allows the organization to assess patient experience
  19. 34. _____ Prescription Service, also known as “Meds to Beds”