Healthcare Crossword puzzle

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Across
  1. 3. The different barriers of communication are cultural, physical, and psychological differences
  2. 6. Information, idea, or thought
  3. 7. Something caused by prejudice and attitude
  4. 9. The person who receives the message from the sender
  5. 10. A type of communication that is honest and direct and allows you to express you feelings
  6. 14. Relationship with healthcare workers and patients
  7. 16. The exchange of thoughts, feelings, and emotion
  8. 17. Some examples are beliefs regarding healthcare and things like religion
  9. 18. Creates partnerships by working together
  10. 20. When you communicate using no words like body language or touch
Down
  1. 1. How to tell if the conversation was successful and good
  2. 2. Allows the sender of a message to conceal the person entered in the BCC email.
  3. 4. When patients understand the healthcare worker's job and purpose
  4. 5. When you communicate using words like speaking or writing
  5. 8. A person who is blind, deaf or has aphasia
  6. 11. This based on personal feelings, emotions, or opinions
  7. 12. The person who creates a message to convey information or ideas to another person
  8. 13. These devices can hold important medical records and diagnostic services
  9. 15. Pay attention to what the person around you is saying
  10. 19. An email sent to more than one recipient and everyone is aware they are there