HelpDesk Unit2 Vocab

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Across
  1. 2. the process of creating copies of data to prevent loss in case of a hardware failure or other issues
  2. 7. software that is embedded into the [read-only] memory of hardware devices to help them operate
  3. 9. collection of programs, related data, and applications that provide instructions that run on computers or devices
  4. 10. the arrangement of settings and options in software or hardware
  5. 11. malicious software designed to harm or compromise a computer
Down
  1. 1. a personal profile that allows individuals to access specific systems
  2. 3. the ability to enter, use, or obtain information from a computer system or network
  3. 4. the process of installing the latest version of software or firmware to improve functionality
  4. 5. a security system that monitors and controls incoming and outgoing network traffic
  5. 6. a set of rules for transmitting data between electronic devices
  6. 8. physical components of a computer or device