Highland Bank & Minnesotans

12345678910111213141516171819
Across
  1. 3. soda to others
  2. 4. those that go south for the winter
  3. 8. you cannot have this on safe deposit box
  4. 9. slang phrase to agree with someone
  5. 10. refer this product when a customer has fraud on any consumer account
  6. 13. casserole equivalent
  7. 15. product to refer when a customer is consistently overdrawn
  8. 18. saves time for businesses with lots of checks
  9. 19. acronym for customer service expectations
Down
  1. 1. can be domestic or international; online, in-person or phone
  2. 2. state bird(joke); not a loon
  3. 5. Monday after this event should be a holiday
  4. 6. amount of posted POS transactions for Kasasa rewards
  5. 7. word to express surprise, exhaustion, relief
  6. 11. besides disclosures, what you give a customer when doing a product change
  7. 12. duck duck __; not Minnesotan
  8. 14. person to person electronic transfer;
  9. 16. Vikings cheer
  10. 17. saves customer postage and late fees