HM Unit 5 Review

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Across
  1. 4. A business whereby the owner company licenses its operations—along with its products, branding, and knowledge—in exchange for a franchise fee. ​
  2. 5. When a consumer goes to a brick-and-mortar store to inspect a product, and then purchases from an online retailer (often with a lower price).​
  3. 9. A type of channel system where channel members make little to no effort to cooperate with one another. ​
  4. 11. When a consumer gathers information at an online store and then purchases at a brick-and-mortar store.​
  5. 13. A type of channel system where channel members informally agree to cooperate with one another.
  6. 17. The difference between the quantity of a product a producer can economically make, and the quantity final consumers typically want. ​
  7. 18. A firm that owns and manages more than one store (often many). All stores are owned and operated directly by the corporation itself.
  8. 19. A company that produces products via machines, raw materials, and labor.
  9. 21. The mode of transportation that is best for heavy, bulky goods (coal, steel) over long distances. Medium cost and slow/average speed.
  10. 23. A type of channel conflict that occurs between firms at different levels in the channel of distribution.
  11. 24. The transporting, storing, and handling of goods as they move from the producer to the consumer. ​
  12. 25. A type of channel conflict that occurs between firms at the same level in the channel of distribution.
  13. 27. How rapidly and dependably a company can deliver what the customer wants. ​
  14. 28. A type of channel system in which the whole channel focuses on the same target market at the end of the channel.
Down
  1. 1. The specific logistics function of moving goods from point A to point B. ​
  2. 2. The difference between the lines a typical producer makes and the assortment final customers want / use. ​
  3. 3. When a company uses middlemen, or “intermediaries”, to deliver to the final customer.
  4. 6. A type of distribution where a producer uses several competing channels to reach one or more target markets.
  5. 7. Making goods and services available in the right quantities, at the right locations, and at the right time (AKA, when customers want them!).
  6. 8. When a company distributes directly to the final customer.
  7. 10. Grouping individual goods into an economical shipping quantity and sealing them in protective containers for transit to the final destination.
  8. 12. A multichannel selling approach in which a retailer provides a seamless shopping experience from computer, to mobile device, or brick-and-mortar store.
  9. 14. A company that purchases goods from wholesalers in bulk and then sells to final customers in smaller quantities (typically at a higher price.​
  10. 15. A type of channel system where the producing company or brand owns or acquires the entire distribution channel.
  11. 16. The mode of transportation that is best for high-value, low-weight goods & perishables​. Very high cost and very fast speed.
  12. 20. A company that purchases goods from manufacturers in bulk at a discount and then sells to retailers (typically at a higher price).​
  13. 22. A type of channel system where channel members contractually agree to cooperate with one another.
  14. 26. The specific logistics function of holding goods so they're available when needed.