Hospitality and Tourism Cluster Crossword

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Across
  1. 2. A promise that is given to a consumer that a product will meet certain standards.
  2. 6. An announcement made by a business that is sent to the media.
  3. 7. Consists of software or technology that allows one to develop, distribute and manage social media
  4. 10. Evaluating an organization’s financial statements to determine the profitability of the organization, a division within the organization or a specific event or project.
  5. 12. The public perception of a business
  6. 14. A small amount of cash kept on hand by a business to cover incidental expenses
  7. 15. Processes implemented to ensure the safety of workers and customers to a business; including the process for handling on-the-job accidents/injuries.
Down
  1. 1. Utilizing a current company’s recognizable brand name to introduce a new or upgraded product
  2. 3. An event at which business within the same or similar industries promote their products
  3. 4. Develops from a viral marketing technique used to get consumers talking about a product
  4. 5. An individual or organization with a product for sale
  5. 8. A promotion that involves a brand or product being mentioned or shown in a media outlet - such as television, movies or sporting events
  6. 9. Includes the processes used to ensure a product is free of defects and/or meets a desired level of service
  7. 11. Refers to the amount of money coming into and going out of a business.
  8. 13. Procedures established by a business relating to credit, collection, cash allocation and disbursements, accounts payable and invoicing.