Hospitality and Tourism Terms

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Across
  1. 2. Management Coordination of travel logistics for individuals or groups
  2. 5. Promotion Activities to increase sales through specific offers
  3. 6. Service Personalized assistance to guests in hotels
  4. 8. Management The study of the hospitality industry
  5. 11. The business of providing services to travelers
  6. 13. Arts The art of preparing and cooking food
  7. 16. Systems Tools used to book accommodations or services
  8. 17. Relations The practice of managing guest experiences
  9. 18. Desk Operations Management of guest services at a hotel
  10. 20. The management of cleaning and maintenance in hospitality
Down
  1. 1. Strategy A plan for reaching potential customers
  2. 3. Assurance Ensuring that products and services meet standards
  3. 4. Practices that support ecological balance
  4. 7. Service The assistance and advice provided to customers
  5. 9. Package A bundle of travel services sold together
  6. 10. The process of creating a unique image for a product
  7. 12. Management Pricing strategies to maximize revenue
  8. 14. Marketing Promoting a location to attract visitors
  9. 15. Planning The process of coordinating all aspects of an event
  10. 19. Safety Practices that prevent foodborne illness