hotel reception

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Across
  1. 2. Person who assists guests with their needs and requests.
  2. 6. Person who assists guests upon arrival and departure from the hotel.
  3. 8. Process of leaving the hotel at the end of the stay.
  4. 10. Data and details about the hotel's services and facilities.
Down
  1. 1. Place where guests stay during their stay.
  2. 3. Prior arrangement to secure a room at the hotel.
  3. 4. Service Assistance provided to guests to resolve problems or concerns.
  4. 5. Registration process upon arrival at the hotel.
  5. 7. Suitcases and belongings that guests carry with them.
  6. 9. Item used to access the hotel room