How did you hear about us? Understanding Capture Referral Sources

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Across
  1. 3. I searched for a hearing aid place on Google
  2. 4. I called Anthem and they told me you are contracted with my plan
  3. 5. Starkey told me to contact you.
  4. 8. I saw your ad in the Laguna Woods Globe paper
  5. 9. We always drive past your office and decided to make an appointment.
  6. 10. My PCP sent the referral to your office
  7. 11. After I was tested by your Audiologist, they referred me back for Hearing Aids.
  8. 13. I got this letter for $500 off
Down
  1. 1. I saw your ad in the Senior Guide Magazine
  2. 2. I met Danielle at the Senior Center last week.
  3. 6. I was referred by my friend
  4. 7. I need my Sonus hearing aids serviced please!
  5. 12. I heard a segment talking about hearing aids and Sonus on the radio yesterday