I am

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Across
  1. 2. we are welcoming and inviting to all
  2. 4. We do what we say we will
  3. 7. We are responsive to those around us
Down
  1. 1. we speak positively about others always
  2. 3. We continually ask how we can help
  3. 5. We are an exemplary representative of TCP
  4. 6. We say thank you to everyone