I am a Good Listener!

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Across
  1. 2. Don't be biased by stereotypes or preconceived ideas
  2. 5. Using non-verbal signs to affirm that messages are being listened
  3. 6. Listening builds trust and invite people to open up
  4. 7. To put yourself into the speaker’s shoes and share their thoughts
  5. 9. Body language to show that you are listening
  6. 10. Ask relevant questions when you don't understand
Down
  1. 1. Listening to learn
  2. 3. Barriers to Listening - Engrossed in something else
  3. 4. Learn to see things from another’s point of view
  4. 8. One type of Listening that involves problem solving or decision making