IDEA TO INNOVATION

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Across
  1. 2. A positive outcome or benefit that a customer expects or desires.
  2. 3. The person or group who buys or uses a product or service.
  3. 6. A specific method or approach used to accomplish a task or goal.
  4. 7. A good or service that is offered for sale to customers.
  5. 8. A statement that communicates the unique value that a product or service provides to customers.
  6. 9. The purpose or intended use of a product or service.
  7. 10. A negative experience or problem that a customer wants to avoid.
Down
  1. 1. A novel device, process, or method that has been created or discovered.
  2. 4. The ability to come up with new and original ideas or solutions.
  3. 5. The process of introducing new ideas, methods, or products to the market.