Incentive Bonus Crossword

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Across
  1. 1. to block vod/ppv from customers account, you must remove codes from __ screen as well as remove credit from VW
  2. 5. task code to check customer rate center for phone
  3. 8. if a customer is unable to receive calls, but can make them, please check that 'make set busy' or '__ ___ ____' is not enabled
  4. 9. it is important to ____ DTA's before placing TC/upgrades etc
  5. 10. popular series on showtime returned 5/21
Down
  1. 2. self monitoring system from Smart Home
  2. 3. you must also verify number of ____ with customers who have DTA's and ensure they match
  3. 4. Red/white/yellow/green/blue cables
  4. 6. on sale right now for $8.95 a month for 1 yr
  5. 7. DTAs can be hooked up to TV with coax cable or ____.