Initiating the Sales

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Across
  1. 2. Type of communication expressed with clues and gestures
  2. 3. Type of approach that asks the customer if they need assistance
  3. 5. How many methods one can use in the initial approach to retail customers
  4. 8. A sales person should be able to offer more than one
  5. 9. Questions used to get specific information
  6. 10. Type of approach that allows the sales person to make comments about a product
Down
  1. 1. Approaching a customer starts with a...
  2. 4. Stage of sale where the sales person sets up an appointment
  3. 6. How many steps in the selling process
  4. 7. Type of approach that greets customers