Innovation in Business

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Across
  1. 4. know that something exists
  2. 6. look at something again to improve it
  3. 7. money a business makes after costs
  4. 9. what customers want or need
  5. 10. money a business spends
  6. 12. research and development
Down
  1. 1. people who buy products or services
  2. 2. new and creative
  3. 3. something a business offers to customers
  4. 5. something a business makes or sells
  5. 8. customer opinions about a product or service
  6. 11. direct a product at a particular group