Insurance Crossword

12345678910111213141516
Across
  1. 1. This part of the policy makes a contract specific to the policy holder. It provides the names of the insured parties, value of the insured items, and lists deductibles.
  2. 9. Terms used to write the policy.
  3. 12. At any point, the caller is irate and does not want to be transferred to either the exposure adjuster or Supervisor.
  4. 13. Basic claim status request.
  5. 14. Send an email to the Exposure Adjuster, Supervisor, next level leadership & the escalations inbox
  6. 16. An official form requesting specific, detailed information that is used to determine the potential insured’s rate of risk and policy premiums.
Down
  1. 2. Who does 1st party refer to in insurance?
  2. 3. The adjuster is no longer with the company.
  3. 4. Summarizes what is covered, any services provide, and lists maximum limit of policy coverage in dollars.
  4. 5. A contract between Insured and Insurer.
  5. 6. The caller is calling back for the second time and there is no indication of contact attempt by the adjuster within 1 business day in the file notes.
  6. 7. A list of what is not covered in the policy.
  7. 8. The caller is requesting to speak to their adjuster and the file notes indicate the Exposure Adjuster has not spoken to the caller.
  8. 10. A licensed person that can sell insurance policies.
  9. 11. Who does 3rd party refer to in insurance?
  10. 15. Changes to the policy that can add or reduce coverage.