Internal Orgnisational Environment

4. Structure that combines functional departments with projects/teams for flexibility.
8. Informal communication channel where gossip and unofficial information may spread.
9. An organisational structure with few levels of management and greater teamwork.
10. A system that organises people into different levels of authority or seniority within an organisation.
11. A relationship in which managers provide specialist advice but have no direct authority over workers.
13. Organisational structure formed by social interactions and needs, not shown on formal charts.
14. The obligation of an employee or manager to carry out assigned tasks or duties.
15. Separation of groups/teams into isolated “towers,” reducing collaboration.
17. Obligation to accept consequences of actions and report to a superior.

1. The downward transfer of authority and responsibility in an organisation.
2. The reporting relationship from the top to the bottom of an organisation.
3. Principle stating each worker should receive commands from only one superior.
5. A leadership style that focuses on change, innovation, and motivating employees to achieve long-term goals.
6. A small production-line team used to suggest improvements, often linked to Japanese teamwork ideas.
7. The number of subordinates a manager directly supervises.
12. The legitimate right a manager has to give orders and make decisions.
16. Leadership style where the leader makes decisions and gives orders (“tell and do”).