IQOS 2

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Across
  1. 2. / refers to what a customer needs done
  2. 4. / its a technique
  3. 5. / used to clean holder's body
  4. 8. / are not returnable
  5. 10. / will be located near IQOS retail locations
  6. 12. / hiring of GMR was
  7. 14. / has a one year lifespan
  8. 18. / Holder is charging while having poor contact
  9. 21. / educate adult smokers and relevant benefits
  10. 23. / refers to how a customer wants to feel about their experience
  11. 24. / Designed by Philip Morris
  12. 27. / E-liquid
  13. 28. / safe alternative to cigarettes
  14. 30. / located at convenience store trade partners
  15. 33. Expert / verify upon entrance to retail location
Down
  1. 1. / will only clean the blade
  2. 3. / IS,ID or S, is what
  3. 6. / Gender, keys, clothes, and smartwatch
  4. 7. / extended warranty and exclusive discounts
  5. 9. / heats to app. 570F
  6. 11. / its a crisp finish
  7. 13. / Build relationships with adult smokers
  8. 14. / ensure all areas properly merchandised for next consumer
  9. 15. / Holder is malfunctioning try troubleshooting
  10. 16. / used to clean the holder's cap
  11. 17. / Use to eliminate remaining debris
  12. 19. / " is it better for me "
  13. 20. / are you a smoker and are you of legal age to purchase tobacco products
  14. 22. / free service given
  15. 25. / its an APP
  16. 26. / familiar Experience, Product Design, Convenience
  17. 29. / Day commitment
  18. 31. / customer gets app two weeks after purchase
  19. 32. / Founded in Milwaukee
  20. 34. / its made in