ISB 103 Spa Business

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Across
  1. 2. Characteristics of a product, which might include the size of the container, the aroma or specific ingredient; what's in it
  2. 4. Another term used to describe the atmosphere of a place
  3. 7. Means two or more people working cooperatively together to achieve more
  4. 10. A new client who requests an appointment with a specific professional who has been recommended by a friend or family
  5. 11. A collection of your creative work and documents to show potential clients or employers; can be print, online/digital or both
  6. 13. An operating agreement in which a fee is paid to a parent corporation in exchange for fixtures, promotion, advertising, education and management techniques
  7. 15. A specific target; a benchmark or achievement that can be attained within a specific time frame
  8. 17. Money earned or received (including tips) for treatments and retail
  9. 18. Refers to people who make habitual use of the services of another person.
  10. 19. The department of the US federal government that is responsible for collecting taxes
  11. 20. statistical data relating to the population and particular groups used to identify markets
  12. 21. Procedures in the salon/spa that will ensure all products are accounted for from the time they are brought in until they are sold or used
  13. 22. Services regulated by a cosmetology board or local laws are considered
  14. 24. All property owned, such as certificates of deposits, saving bonds, savings accounts etc
  15. 26. A legal entity, separate from its shareholders, that is formed under legal guidelines
  16. 28. A brief, written account of your personal. Educational and professional qualifications and experience
  17. 29. Means telling the public about your salon/spa, the services you offer and any other reasons they should patronize your business
  18. 30. What type of insurance protects the salon/spa owner from financial loss due to an employee negligence
  19. 31. A salon/spa owned by two or more persons
  20. 32. A buyer who bases purchases more on personal reasons than facts like the color or the aroma of the product
  21. 33. A financial Advisor
Down
  1. 1. A client retention strategy in which clients reserve a future appointment before leaving
  2. 3. Salary or commissions for employes and spa owners, including payroll tases. Is the largest cost for salon/spas
  3. 5. Money that leaves you, which is pent or paid out (cost)
  4. 6. A form of compensation paid to employees over and above their regular salaries
  5. 8. Turning a $70 ticket into an $80 ticket is an example of
  6. 9. The process that fives you acces to people and resouces withing the industry that can provide you with opportinities
  7. 11. Occurs whtn the salon/spa income is more than the operating expenses
  8. 12. Things that the product will do to improve the condition of the skin
  9. 14. An initial meeting with the client to discuss treatment goals and home care plan
  10. 16. Represents all the money you owe; any outstanding balances on your assets
  11. 23. A guaranteed set income on a weekly or monthly basis
  12. 25. The type of client/buyer who researches and needs accurate information on something before proceeding client
  13. 26. A percentage of the income an individual receives from client services and retail sales
  14. 27. A rental agreement