ISM

12345678910
Across
  1. 3. For outstanding debt, what are the 3 debt disposition codes?
  2. 4. For OOW, how many questions must be answered correctly for a pass result?
  3. 5. What is an acceptable form of ID for ISM that is not an acceptable form for C&A?
  4. 9. What should be entered on every system accessed besides RIO?
  5. 10. What department do we refer UVerse AR's to?
Down
  1. 1. What is another term for Perform Scope reject?
  2. 2. What should we be using on every call?
  3. 6. Do we work an Interconnect or CASWEB work item first?
  4. 7. What system is used to view apps for ISM?
  5. 8. What is the DTV billing system?