IT Support - Hardware (Crossword)

12345678
Across
  1. 5. Customer service in technical support practices (about operating systems, security programs, hardware etc.).
  2. 6. You’ve bought a new computer, but it has screen problems. Who do you call?
  3. 7. Physical parts of a computer.
Down
  1. 1. Main board in computer.
  2. 2. Data storage device created by IBM (it uses magnetic storage).
  3. 3. The part that is responsible for initializing the hardware during the booting process.
  4. 4. What does on-site hardware IT support do?
  5. 8. Non-volatile memory.