It's about Quark

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Across
  1. 2. a postal vertical
  2. 3. a big customer release
  3. 4. an industry vertical
  4. 7. a new enterprise customer
  5. 8. a big milestone release
  6. 9. / it is where it all started
  7. 10. it is what we are
Down
  1. 1. customer support
  2. 5. an ERP
  3. 6. an industry award