Crossword Time !!

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Across
  1. 4. You can add more but I'm on hold
  2. 6. Distributed, Intermittent storage (I'm technical)
  3. 7. I'm BIG usually but shrunk to 4 characters
  4. 8. I don't exist now for my people but will be born soon
  5. 10. I support customization to suit your need
  6. 13. I bring smile. Everyone needs me.
  7. 14. It doesn't matter whether you walk or run or swim
  8. 15. I'm 2nd in Functional group, right after Infrastructure (If you read me bi-weekly)
  9. 16. I'm very costly to maintain
  10. 18. I'm the key to Go365 program
  11. 19. Meet CSR, Meet IT Developer, Meet Business Admin...
Down
  1. 1. I will be built incrementally
  2. 2. Everyone likes to visit me
  3. 3. *Worldwide release Jun 2024 (*Target)
  4. 5. Self Service (hint:formerly HVSP)
  5. 8. Have enough stuff to attract early (hint: one of three)
  6. 9. I'm the future of Humana but based out of Queensland, Australia
  7. 11. I'm special and there for both
  8. 12. I'm Sixty-five
  9. 17. I'm not standard and I might be gone next year