Jargon Buster

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Across
  1. 1. Defines a level of service you expect from a vendor
  2. 3. Methodology with clearly defined processes for creating high-quality software
  3. 6. Europe,the Middle East and Africa
  4. 7. Accounting method in which assests purchased are disposed of first
Down
  1. 2. Software application for the administration, documentation, tracking, reporting, automation, and delivery of educational courses, training programs, or learning and development programs.
  2. 4. Hghest ranking person in a company
  3. 5. A statistic that quantifies the extent of possible financial losses within a firm over a specific time frame.