JHP Overall

3. A cloud-based, fully integrated platform that streamlines business functions for all employees.
6. Health Insurance Portability Accountability Act
10. Mods to a vehicle that is the participant's means of transport.
16. Menu option to initiate an outbound call?
18. PA's in-house name for their CHIP program
19. A Special Needs Plan (SNP) that was created by Congress through the Medicare Modernization Act of 2003 specifically for those who receive both Medicare and Medicaid.
21. Hypertensive members who have a high-risk score on their Health Risk Assessment and comorbidities of depression and/or obesity residing in Philadelphia County.
22. Individualized Care Plan
24. program was developed by CMS to help Medicare beneficiaries to compare plans based on quality and performance.

1. Variety TV show with a rural setting that frequently hosted guests who were famous country music stars.
2. Discrepancies between recommended services that are missing for a member.
4. Which icon would you click to initiate a transfer?
5. Relationship, Empathy, Specific, Personal, Exceed Expectations, Credibility, Trust.
7. Managed Care Organization
8. Status equivalent to "do not disturb"
9. Electronic device that transmits a signal to central monitoring to summon assistance in the event of an emergency.
11. The _____ benefit provides comprehensive and preventative health care services for children under age 21 who are enrolled in Medicaid.
12. Member complaint documentation
13. Interdisciplinary Care Team
14. Health Risk Assessment Tool
15. Physical adaptations to the residence to enable Participant to function with greater independence.
17. Overutilization of services
20. Default status when you log into Salesforce
23. Intentional deception or misrepresentation made by a person with knowledge that the deception could result in unauthorized benefit.
25. Practices inconsistent with sound fiscal, business, or medical practices.