Karens IDC Puzzle

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Across
  1. 4. See incoming, outgoing and missed calls by phone# with __ ____.
  2. 6. _____ routes customers to the right person or department.
  3. 8. ______ is required on every BDV order.
  4. 10. If a customer wants to share one phone number on multiple devices they would use the feature _____ __ ____.
  5. 12. BDV offers over 30 advanced _____ that can be customized for any type of business.
  6. 13. PBX systems are not ____ with Business Digital Voice.
  7. 14. Use Voicemail and _____ ___ to get calls and manage messages from a preferred device.
  8. 15. Never miss a call with Hunting, Shared Call Appearance and _____ __.
Down
  1. 1. Turn an IP phone into a multi-line phone using just one number with BDV feature _____ ____.
  2. 2. Not just for music; record business hours, location or special offers with ____ __ ___.
  3. 3. _____ allows business lines to remain accessible even if a customer loses power.
  4. 5. When a customer purchases BDV on a 2-year term, they can bill equipment costs over 12 months _____ ____.
  5. 7. Customer need a fax line with their new BDV service. Don't forget to order an ____.
  6. 9. Every BDV order includes one _____ line and data.
  7. 11. Auto Attendant, Hunting and Voicemail can only be accessed by their assigned _____.
  8. 12. Minimum speed required on BDV orders using Business Internet.