KH-Jolly Rogers Crossword

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Across
  1. 2. who to transfer through to for "Audit certificate requests"
  2. 5. what word do the 4 telecode statuses spell
  3. 7. who are the underwriters of 90 Day Purchase Security Insurance & Extended Warranty Insurance &flight Inconvenience Insurance
  4. 8. for Policies prior to 23 Nov 2002 for Mortgage Protection
  5. 10. When referring a refund for Online saver Tax Withheld you need to load a diary note with a _ year expiry
  6. 14. customer would like to follow up on a Commercial Credit Card application.
  7. 20. who must our customers call when trying to make a reverse charge call from overseas?
  8. 23. an ideal compliment to an ANZ Access Advantage or Select account. It�s a convenient line of credit of either $500 or $1,000 that you can use when you are short of cash.
  9. 24. how many days does a BPAY dispute take?
  10. 26. What is the ‘Branch Assist’ phone number?
  11. 28. what is the maxium time frame it takes for the cheque book to Reorder?
  12. 29. Any extra repayments a customer has made into their loan is considered a _ facility.
  13. 30. How many times can a customer be charged an overdrawn fee every calendar month?
  14. 31. What is the cut-off time for the International Sales department to perform domestic telegraphic transfers on weekdays?
Down
  1. 1. what is a PIN?
  2. 3. Renminbi CNY is theforeign exchange code for which currency.
  3. 4. How many times can a customer be charged an overdrawn fee every calendar month
  4. 6. Australian Swift Code
  5. 9. An account is in overdraft and the customer receives CentreLink payments. How much are we required to release to the customer (i.e. not keep to pay off the overdraft)?
  6. 11. Doing 3 staff-assisted transactions on a Progress Saver account?
  7. 12. If someone is wanting to enquire about a TT EXPECTED TO BE IN THEIR ACCOUNT- WHO WOULD WE TRANSFER
  8. 13. Centre City Shopping Centre Anne calls to say that her branch (Wantirna South 013433) has recently closed and would like to know at which branch her account details/signature card will now be held?
  9. 15. What BPP do you refer to when there are multiple enquiries that different departments deal with?
  10. 16. Balance Visa Centre Who do you transfer through to if a customer wants to redeem points on their balance visa?
  11. 17. Customers who request for a credit card closure with a "Past Due - "P" block code to be transferred to:
  12. 18. T/F: ANZ cardholders can request a statement for their chosen linked account to be mailed to their current address through as ANZ ATM
  13. 19. What is the non-resident country code for East Timor?
  14. 21. Can a customer with an AAVD card without ANZ Contactless be upgraded to an AAVD card with ANZ Contactless?
  15. 22. who deals with Policies outside regular underwriting guidelines for Landlords Insurance
  16. 25. Customer calls and needs to fax a copy of their payslip to assist with their personal loan application. What number would they fax this to?
  17. 27. what is the annual fee for the breakfree package?