KickStart Group Activity: Crossword Puzzle 1

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Across
  1. 2. What is the name of the 3rd party agent that calls customers to take up a Personal Loan product(Abbreviated, 3 spaces).
  2. 3. Warmed lead where Customer showed interest (2 words & 8 spaces).
  3. 6. The frontend tool used in branches for opening Packages Accounts (2 words & 11 spaces).
  4. 10. From the Nwando program, the _( 4 words), has digitised and automated 14 General Ledger accounts (12 spaces).
  5. 14. An application which provides project templates and allows to automatically create tribe and squad boards (2 words & 9 spaces).
  6. 15. Absa new purpose statement: Empowering Africa’s tomorrow, together… (5 words & 15spaces).
  7. 16. The term used to say that something is working or continuing in the normal way (3 spaces).
  8. 17. An Absa value which speaks to believing in ourselves and each other (1 word & 5 spaces).
  9. 18. We innovate for our colleagues, clients and communities - ABSA Value (1 word & 11 spaces).
Down
  1. 1. CustomerOne ultimate ambition is to _______ products and decommission legacy systems (1word & 7 spaces).
  2. 4. A bank product recently launched on CustomerOne, set up in the names of more than one person and allows to save for future goals (1 word & 7 spaces).
  3. 5. The morning dew of a new day, the possibilities are endless. Programme _ strives to bring a fresh, revitalising touch to our operations (1 word & 6spaces).
  4. 7. A Mobile banking unit that epitomizes Absa's dedication to expand banking services and fostering financial inclusion, by venturing beyond traditional boundaries and embracing innovation(Abbreviated, 3 spaces).
  5. 8. Embarking on a journey to implement new ways of working to ensure that we deliver our projects quicker and more efficiently (Abbreviated, 4 spaces).
  6. 9. The purpose of the _ device is to reduce our customers’ dependence on the customer service desk, by enabling our customers to conduct certain Self-Service transactions on their own(3 words & 16 spaces).
  7. 11. The type of fraud where someone impersonates the customer (3 words & 15 spaces).
  8. 12. Absa ranked _ place in the top 10 best African companies to work for in the Forbes World's Best Employers list (1 word & 5 spaces).
  9. 13. Colleagues are encouraged to give feedback using#_ so that together, we can do more for our customers and colleagues (3 words & 11 spaces).