Knowledge Check

2. System used to create provider schedules.
4. Incident, This report is submitted when something out of the ordinary occurs during a visit.
7. _______________ tickets are also referred to as "Provider Help" requests.
8. Where your personal inbox, support inbox and calendars are housed?
10. System used to review SM information.
11. System used to create/cancel SAS tickets and enter Provider Help requests.
13. This color indicates the schedule has been blocked and is unavailable.
14. The providers direct point of contact for updating existing and creating new schedules.
15. A tool used to take notes, create personal checklists, or save your favorite links.

1. Where we attend meetings?
3. The ______________ Inbox is monitored to ensure requests are processed within 24 hours of receipt.
5. This identifies your personal email and contact information.
6. This color indicates available and open slot for RHRP.
9. Where Policy & Procedures, Spreadsheets, and any shared information is stored?
12. of Office, This message is set up in Outlook to notify our business partners, co-workers, and service members of you are away.