Legislation and Policies

1234567891011121314
Across
  1. 3. – Treating someone unfairly based on race, gender, age, or disability.
  2. 4. – Bullying or unwanted behaviour that creates a hostile workplace.
  3. 5. – Regular process to update workplace rules and procedures.
  4. 8. – Laws created by government and legally binding.
  5. 9. – Key value underpinning fair, safe, and inclusive workplaces.
  6. 12. – Law that protects the rights of customers buying goods and services.
  7. 14. – Process to teach staff about laws, policies, and customer service.
Down
  1. 1. – Australian law that ensures workplace health and safety.
  2. 2. – Act that regulates how businesses collect and store personal information.
  3. 5. – Workplace rules and guidelines that put laws into practice.
  4. 6. – Principles of right and wrong beyond legal requirements.
  5. 7. – Ensuring all customers and staff are welcomed and valued.
  6. 10. – Policy that ensures equal employment opportunities for all.
  7. 11. – A customer’s expression of dissatisfaction with goods or services.
  8. 13. – Code that sets standards for food safety and hygiene.