Let's review our learning in Checkpoint 2!

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Across
  1. 3. Fill in the missing name: The ______ Window is a useful tool that explains how feedback is vital in ensuring that someone's self-perception is consistent with the perception of others.
  2. 7. Fill in the missing name: _____ - Briggs Type Indicator (MBTI) is an introspective self-report questionnaire designed to indicate psychological preferences in how people perceive the world around them and make decisions.
  3. 9. Fill in the missing word: A component of Emotional Intelligence is _______ – recognising, understanding, and considering other people’s feelings especially when making decisions.
  4. 10. Fill in the missing word: An _______ is described as being normally quite short-lived, but intense and is also likely to have a definite and identifiable cause. For example, after disagreeing with a friend over politics, you might feel angry for a short period of time.
  5. 11. Fill in the missing word: Reacting is allowing your circumstances to dictate to you and often results in behaviours that you may regret. _________ is productive, resourceful and helpful because you create a space between having an emotional reaction and choosing your behaviour.
  6. 12. Fill in the missing name: Joy, trust, fear, surprise, sadness, anticipation, anger, and disgust are the basic emotions described in the Emotion Circumplex and the 8 Primary Bipolar Emotions models described by Robert ________.
  7. 14. Fill in the missing word: A component of Emotional Intelligence is __________ – motivating oneself in a variety of circumstances.
  8. 15. Fill in the missing word: The autonomic nervous system controls involuntary body responses such as blood flow and digestion. The sympathetic nervous system is charged with controlling the body's fight or ______ reactions.
Down
  1. 1. Fill in the missing word: A ____ is described as being usually much milder than an emotion, but longer-lasting and in many cases it can be difficult to identify the specific cause of it. For example, you might find yourself feeling gloomy for several days without any clearly identifiable reason.
  2. 2. Fill in the missing number: The Salovey and Mayer (1990) model outlines four elements of EI and this model was the first to use the phrase 'Emotional Intelligence'. Some years later, Goleman developed a ____ element model and popularised the term 'Emotional Intelligence'.
  3. 4. Fill in the missing word: A component of Emotional Intelligence is self _________ – understanding one’s emotions, strengths, weaknesses, motivators, values and goals.
  4. 5. Fill in the missing word: In Three Techniques to Read People Amy Morin discusses practical techniques that help us to identify emotional states in others. They are 1. Observe body language cues, 2. ______ to your intuition, 3. Sense emotional energy.
  5. 6. Fill in the missing word: Emotional Intelligence (EI) or Emotional ________ (EQ) as it often referred to is one of the two main types of human intelligence.
  6. 8. Fill in the missing word: Tuckman's Four Stage Model consists of four stages of team development, forming, storming, norming and __________.
  7. 11. Fill in the missing word: A component of Emotional Intelligence is self __________ – managing one’s emotions and impulses and regulating these to minimise adverse impact on others.
  8. 13. Fill in the missing word: A component of Emotional Intelligence is ______ skill – being able to influence the emotions of others to move people in the desired direction.