Crossword

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Across
  1. 4. Document that identifies the cost of a business's goods and/or services.
  2. 7. Pricing and price book questions should be forwarded to this team.
  3. 9. Generally a replacement of hardware, software or firmware with a newer or better version.
Down
  1. 1. All Upgrade and Migration quotes need to be quoted by this team.
  2. 2. Occurs when existing customer goes from an on prem product to cloud hosted.
  3. 3. Orders can be placed into this for unresolved bookings.
  4. 5. Value Added Reseller
  5. 6. Customer wants to switch to one product for another.
  6. 8. Is an IT service provider that provides an organization with some amount of cybersecurity monitoring and management