Life Skills

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Across
  1. 2. Paraphrasing to summarize the meaning of what has been communicated is known as __________ listening.
  2. 4. The energy contained in food is measured in ________.
  3. 6. The tempo used during a verbal exchange.
  4. 7. Healthy, glowing skin is equally dependent on good nutrition, rest and ________.
  5. 10. Not making assumptions about people based on appearances reflects use of _______.
  6. 13. A salon professional should always wear protective ______ when performing chemical services.
  7. 15. _____ spots are negative aspects of our personal character that we are unaware of but others can see.
  8. 16. Methods to build self-respect include resisting negative influences, seeking out other positive people and accepting and embracing ______.
  9. 17. The nearness of another to one’s personal space.
  10. 20. Changing the pitch of your voice while speaking.
  11. 23. Saying the proper thing without offending someone is an example of someone using ____.
  12. 24. The technical term for bad breath.
  13. 27. To translate what you heard into your own words.
  14. 28. Meeting life’s new challenges can be assisted by focusing attention on _____.
  15. 31. Persevering through difficult times.
  16. 33. The strength of volume during a verbal exchange.
  17. 34. Communicating in open, ______ ways is an effective way to build trust.
  18. 35. Most people need six to _____ hours of sleep each night to function properly.
  19. 36. Eye contact, smiling and posture are all examples of _________ communication.
  20. 40. Trust-busters in a work environment include ___________, poor work ethic and self-absorbed behavior.
Down
  1. 1. Hair is considered beautiful when it is clean and _______.
  2. 3. The term that defines the art and science of beauty care.
  3. 5. An outward reflection of your inner feelings, thoughts, attitudes, and values.
  4. 8. The science that looks at how individuals perform work and what body m overmen’s, tools and equipment benefit the health and comfort of the salon professional and client.
  5. 9. Maintaining healthy teeth and keeping the breath fresh is called ____ hygiene.
  6. 11. Adjusting your behavior to ensure your messages are being understood, and adapting your approach.
  7. 12. ________ self-esteem in action can be described as telling the truth and keeping commitments.
  8. 14. Pronouncing words clearly, precisely and accurately.
  9. 17. An individual’s system of maintaining cleanliness and health is known as ________ hygiene.
  10. 18. Being __________ means staying the course & not giving up.
  11. 19. A listening strategy that would use a prompting comment such as “go on.
  12. 21. Responsibilities found in a professional code of ethics include being loyal to employer and co-workers, being fair and _________ to your co-workers, and showing respect for the feelings and rights of others.
  13. 22. Professional etiquette refers to practicing good manners in the _________.
  14. 25. A person practicing emotional _______ responds calmly versus reacting impulsively.
  15. 26. A polite behavior that shows respect for other people.
  16. 27. Keeping the head up, chin level and the abdomen flat are key points in having good _______.
  17. 29. When a person matches their actions with their words, they are exhibiting _________; doing the right thing, even when no one is watching.
  18. 30. Religion, ________, and personal problems are all topics considered controversial for discussion with a client.
  19. 32. ______ respect is the feeling that two people have for one another that feeds each person’s need to feel valued.
  20. 37. Developed by solving problems and learning from mistakes.
  21. 38. Identifies a display of emotion when a stylist vents her frustrations to clients.
  22. 39. A routine behavior that is repeated regularly and tends to occur unconsciously.