LifeProtect

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Across
  1. 2. this plan saves $120 over the course of the year
  2. 3. building this helps you make a friend on your calls
  3. 5. when you go to anything other than "Ready" in Teleforce
  4. 8. what you use when the caller objects you
  5. 10. blood sugar issues can cause this
  6. 12. your trainers name
  7. 14. when a call is over you should do this
Down
  1. 1. this is the department you work for and also what you want to make every day
  2. 2. showing up is the first step
  3. 4. this plan saves $80 over the year
  4. 6. this indicates that there are calls waiting to be answered
  5. 7. all health concerns lead to...
  6. 9. how you should react to every health concern
  7. 10. when a call comes through and immediately goes to a "Wrap Up" screen
  8. 11. you can get your breakfast and lunch here
  9. 13. metrics that we look at to evaluate the overall productivity and performance