Listening Skills at work

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Across
  1. 2. Paying attention to sound
  2. 5. Staying steady and relaxed
  3. 6. Seeing or hearing something important
  4. 9. Knowing what someone means
  5. 11. Paying attention to one thing
  6. 12. Checking if you heard correctly
  7. 14. Working out the meaning
  8. 17. Keeping your voice low
  9. 18. Noticing noise or words
  10. 21. Giving your mind to someone speaking
  11. 23. Understanding how someone feels
  12. 24. Staying calm while waiting
  13. 26. Treating others gently
  14. 27. The act of listening closely
  15. 28. Fully paying attention
  16. 29. Not moving or fidgeting
  17. 30. Treating others well when they speak
  18. 32. Bringing information back to mind
  19. 33. Information you give back
Down
  1. 1. Watching or listening carefully
  2. 3. Thinking about someone’s words
  3. 4. Ready to notice things
  4. 7. Focusing your mind on one thing
  5. 8. Using good manners when listening
  6. 10. Helping someone who needs it
  7. 13. Not making any noise
  8. 15. Keeping information in your mind
  9. 16. Saying or doing something after listening
  10. 19. Giving someone confidence
  11. 20. Paying attention to the moment
  12. 21. Knowing what is happening
  13. 22. Believing someone is honest
  14. 25. Taking your time and thinking
  15. 31. Making something clearer