Logistics vocabulary - Version 2

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Across
  1. 3. a claim that is still waiting for approval or a decision
  2. 6. to pass a problem to someone with more authority
  3. 8. to check or investigate a problem
  4. 9. to solve a problem
  5. 11. a difference between the agreed rate and the rate in the system
  6. 12. to check again what is happening with something
Down
  1. 1. a rejection without a clear or good reason
  2. 2. the expected time or standard for completing something
  3. 4. a temporary solution when the normal process does not work
  4. 5. work that should already be finished but is still waiting
  5. 7. the main reason a problem happened
  6. 10. when only part of the total amount is paid