M2M Crossword!

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Across
  1. 2. The ___ team handles cases over 500£ for SNAD and 1000£ for INRs.
  2. 6. This agent had the highest NcSAT for Q3 at 65%!
  3. 8. Louth-based TL has recently been channeling his inner and outer T-rex.
  4. 9. Whiteglove denied! One of the most common reasons for whiteglove denial is that the paypal account is not ___.
  5. 11. Another new addition to Team Pete hangs his hat in Portlaoise, most notable for the M7 motorway.
  6. 12. This chat agent edits the newsletter and also is a point of contact for all things tech. First name.
  7. 16. These are the only type of returns we cover for business sellers.
  8. 18. Event hosted in the Atrium and Aurora to help with career development and showcase all the different departments in eBay Ireland.
  9. 21. Eimear now overlooks OOTP and ___ ___.
  10. 23. WFH tech POC who just returned from her sabbatical.
  11. 24. Top performer for the Monetisation Pilot (definitely cheating).
  12. 26. eMBG covers USA, UK, Australia, Spain, Italy. French, Germany and which other country?
Down
  1. 1. This blue-eyed TL led his team to victory in our October Halloween Competitions. First name.
  2. 3. Mentor, SWAT teammate, makeup artist; you may be surprised to learn her fave colour is pink. First name.
  3. 4. This TL oversees our logistics teammates.
  4. 5. The CE metric has a target of 32% this quarter.
  5. 7. This new WFH teammate works out of the bustling city of Navan, Co. Meath.
  6. 10. This tech team sits on 2B next to our chat agents or you can reach out to them via TIP ticket (but don't).
  7. 13. Back office teammate turned phone coach turned chat coach. First name.
  8. 14. Start practicing your trapeze skills, this years eBay Christmas party is being held at which hotel?
  9. 15. This back office teammate puts Beyonce to shame and also assists the new SWAT team.
  10. 17. Partner in crime with Debbie Dunne, one of our operations specialists with iconic facial hair.
  11. 19. This new pilot team handles queries via ___.
  12. 20. Over the last couple months we have been focusing on improving NcSAT by reducing ____.
  13. 22. This manager is originally from Croyden and is the glue that holds M2M together.
  14. 23. The trendiest new way to send work IM's. Goodbye Skype for business!
  15. 25. One of the eBay buildings.