Macy's Procedures

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Across
  1. 2. New training for when a customer is not satisfied
  2. 6. Checking date of when account was open
  3. 8. How to check for more than one account for a customer
  4. 11. Where to check for legacy (old)account number (when not shown on Main Window)
  5. 12. Where to find list of Authorized Buyers
  6. 13. Newer procedure to change any account information
  7. 15. How to request older statements not found in RPLID
Down
  1. 1. How we add a joint account holder
  2. 3. Linking the customer to Plenti
  3. 4. Checking for profile token
  4. 5. Viewing account transactions
  5. 7. Checking for any pending transactions
  6. 9. Updating account phone numbers
  7. 10. Customer may request if over their open to buy amount
  8. 14. Screen to use during a phone call to get an Ani-Match (screen pop)